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‘No change’ in VoIP policy in UAE

‘No change’ in VoIP policy in UAE

The UAE's telecoms regulator has clarified that there is no change in its policy towards voice over internet protocol (VoIP) applications, following complaints by users that phone and video service Skype had been disrupted, reports The National. “The UAE and Saudi Arabia have been wary of allowing access to VoIP services because of security concerns. However, the kingdom lifted its ban on calls made through Skype and WhatsApp in September but said it would continue to monitor VoIP activity. While the UAE had disallowed call features on messaging platform WhatsApp, social networking site Facebook, as well as gaming app Discord, Skype was the only VoIP service to continue operating. Fears of a ban on Skype, which has 70 million users worldwide, emerged last June when users complained about not being able to make calls. However, the service had since resumed.” UAE telecom operators also have concerns that VoIP is fuelling declines in their voice and international calling businesses. “Over the past few years, telecoms operators generally have seen their more established business lines of voice calling and text messaging suffer as customers increasingly use internet-based messaging and calling services instead,” said Matthew Reed, telecoms practice leader, Middle East and Africa at analyst, Ovum. Read more

  • Tuesday, 23 January 2018

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